Today Apple sent an email to me, along with countless others extending the “whoops” free period for MobileMe another 60 days.
The email reads …
“We have already made many improvements to MobileMe, but we still have many more to make. To recognize our users’ patience, we are giving every MobileMe subscriber as of today a free 60 day extension. This is in addition to the one month extension most subscribers have already received. We are working very hard to make MobileMe a great service we can all be proud of. We know that MobileMe’s launch has not been our finest hour, and we truly appreciate your patience as we turn this around.”
I know how fashionable it is to trash MobileMe, but I have to admit the service has been pretty stable for me (the first week excepted). I’ve come to rely upon the wireless calendar sync. I think the most encouraging part of this experience is the way Apple has stepped up both with their extension of time credit and their commitment to fix things. Now if Apple would just get a little better at that pesky communication issue.