in the most recent JD Powers survey, the Microsoft Surface edges out the iPad. This is not entirely surprising to me. I’ve been paying a lot attention lately as I go out into the public and work with my iPad about what other devices are in use. As I write these words, I’m at Starbucks with a person using a Microsoft Surface sitting next to me. That’s not unusual. 

This is yet one more data point in my argument that the big problem with iPad is software. If being productive on the iPad is too fiddly, users are going to revert to their MacBook (or Microsoft Surface). WWDC can’t come soon enough.